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Welcome to Ultimate Web Search Customer Service and Support. In Ultimate
Web Search we strive to provide you with an excellent service. In order to
get an answer to your questions, we invite you to first visit our Frequently
Asked Questions (which includes questions that have been asked by other
members and visitors) and if you don't get a clear answer then use the
following form and contact us.
We usually respond to all inquiries within 12 hours (in most cases less
than an hour), depends on the number of inquiries. We appreciate your
patience.
Ultimate Web Search - Customer Service and Support
Frequently Asked Questions:
Membership Questions
-
How much is the cost of membership?
-
It's a one-time $1.99 for life-time membership.
- I made a payment of $1.99 for membership, but I
cannot login to my account.
- When you make a payment in PayPal, you should
return to our web site automatically. However, if for any reason you leave
PayPal without going back to our web site, payment process will be
interrupted and your account stays in "Inactive" phase. Please contact us
with your PAYPAL TRANSACTION ID (login to your PayPal account and get the
transaction id) or use see question number 4.
- I lost my access code. How can I retrieve it?
- Go to the member area login page, which is located at:
- http://www.uwad.com/myuwad.htm
- Click on Lost your access code and follow a simple instruction to receive your access code.
- I tried to log in but my access code is not active. How can I activate my access code?
- In order to activate your access code, you are going to need a transaction number, that indicates your membership payment. You will find this transaction number in your PayPal account (or the email you have received from PayPal). Use the transaction number in the following form and activate your access code:
Please Click here to retrieve your access code and activate your account
- I have joined Ultimate Web Search membership
through a re-sell web site and made a successful payment, but my account is
not active.
- It does not matter whether you have used
Ultimate Web Search main web site or any of the re-sellers web site, if your
account is not active, send us the payment's transaction and we activate
your account.
- How often can I post an email message?
- We don't apply a cap on the number of email ads
that you send. However, we would be greatly appreciative if you keep the
number of message limited to three message a day.
- What is the difference between a message and
an email ad?
- Messages will show up on our home page (5
message at a time) and also in our RSS. Email ads will go to mail boxes of
those who submit a web site in our search engine.
- Search Engine Questions
- How long it takes for your search engine to
index my web site?
- It usually takes up to 2 weeks before your
web site appears in our search engine.
- How can I send a search result?
- Once you perform a search, next to each line of
results you will find an envelope icon. Click on the icon and send the
results to up to 3 recipients.
- How can I advertise on your search engine?
- You may choose between the two following
options:
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